Unexpected Behaviour

I cant access my paid features

You may have downloaded the free version of PCProtect even though you have a paid subscription. As it is the free version of PCProtect you will not have access to your premium features. If you have a paid account, to access your premium features, you simply have to log in.

To log in and activate your new features follow these instructions:

  • Open the PCProtect application on your desktop
  • Click the Login button on the top right-hand corner
  • Enter your email address and password you used when purchasing your upgraded account
  • Click Login


You should now have access to all the features within your paid account.

If this has not solved your issue, please contact our support team.

support@pcprotect.com

Did this answer your question?

Our support team can help you with any issues you are having, chat to our team today